Customer Service Representative Job Description: Customer service representatives are responsible for ensuring product delivery in accordance with customer requirements and manufacturing capabilities and for responding to customer product inquiries and satisfaction issues. He or she answers telephones, takes product orders, and inputs sales order data into consumer data systems. He or she also investigates problems related to the shipment of products, credits, and new orders. He or she may also be responsible for sale order administration and/or inside sales. The entry-level position requires a college education or equivalent, with preference toward a bachelor of science degree in a technical or scientific field. A minimum of 0 to 2 years’ related experience in diagnosing and troubleshooting products in the pharmaceutical industry may also be required.

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Use the form below if you would like more information on our programs. You may want to request a quote on group training or an invoice for generating a company purchase order. For quotes or invoices please provide the course(s) and number of students. Alternatively, call toll-free from the US or Canada: +1 (888) 424-6576. International callers may dial: +1 (201) 301-8370.

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Comments: For quotes or invoices please provide the course(s) and number of students.